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May 27, 2008
Castilla y León Public Libraries Portfolio of Services
This past May 14 was published in the Official Gazette of Castile and Leon order the approval of each of the letters of the nine services of the State Public Libraries and the Library of Castilla y Leon. The annexes include an excerpt from the same, also released a publication that will be available to citizens at the library. At each service charter specifies, among other information, contact details and location of the library, its services to citizens, the rules by which it governs, rights of citizens, the quality commitments assumed (expressed as a list of objectives to achieve tangible) and related indicators that will measure the degree of compliance with these commitments, as well as the ways in which citizens can participate in the improvement of library services.
---> Automatically translated text by Google Translate. Version without links. See the original post in Spanish in Biblioblog.
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Published: May 27, 2008
Category: Public libraries
Permanent link: P.URL
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