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December 26, 2006
Public libraries in the 21st century
The Spanish publising house Trea has launched the book La biblioteca pública del siglo XXI: atendiendo clientes, movilizando personas (Public libraries in the 21st century: dealing with clients, mobilizing people), by Roser Lozano, manager of the Public Library in Tarragona. This new title will be a point of reference for librarians, as it deals with all the aspects that should be taken into account in the management of a modern public library. Roser Lozano has put in practice this contents in the library that she manages. Some of the themes in this monograph are change management, strategic planning, users or the quality of services. The book can be considered as a practical guide about libraries management as it gives information about how to give services, deal with users, or make tools like services lists or procedure guides.
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Published: December 26, 2006
Category: Public libraries
Permanent link: P.URL
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